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Beth Campbell Duke's avatar

THIS! Just before COVID, I participated in a 'hackathon' in our health authority. Our group focussed on system navigation, and our 'tech solution' was to put a big red 'Connect Me With a Navigator' button on the health authority's website. (Of course this hasn't happened.)

It turned out that one of the people in my group runs a Physician Navigation service that physicians can call when they need help referring people to appropriate services -whether medical or in the community.

It's the best-kept secret within the Authority. Most physicians don't know about it.

Tech can't save us from the problems we've created by dismantling our communities and networks.

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