THIS! Just before COVID, I participated in a 'hackathon' in our health authority. Our group focussed on system navigation, and our 'tech solution' was to put a big red 'Connect Me With a Navigator' button on the health authority's website. (Of course this hasn't happened.)
It turned out that one of the people in my group runs a Physician Navigation service that physicians can call when they need help referring people to appropriate services -whether medical or in the community.
It's the best-kept secret within the Authority. Most physicians don't know about it.
Tech can't save us from the problems we've created by dismantling our communities and networks.
THIS! Just before COVID, I participated in a 'hackathon' in our health authority. Our group focussed on system navigation, and our 'tech solution' was to put a big red 'Connect Me With a Navigator' button on the health authority's website. (Of course this hasn't happened.)
It turned out that one of the people in my group runs a Physician Navigation service that physicians can call when they need help referring people to appropriate services -whether medical or in the community.
It's the best-kept secret within the Authority. Most physicians don't know about it.
Tech can't save us from the problems we've created by dismantling our communities and networks.
Wow!! Spot on, Beth. Spot on. So frustrating that we create so much complexity when simplicity could really serve everyone.